CVE-2010-3497
Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, which makes it easier for remote attackers to execute arbitrary code via malware that is correctly detected by this product, but with a detection approach that occurs too late to stop the code execution. NOTE: the researcher indicates that a vendor response was received, stating that this issue "falls into the work of our Firewall and not our AV (per our methodology of layers of defense)."
Key facts
- CVSS score
- 6.4 (v2.0)
- Severity
- MEDIUM
- CVSS vector
AV:N/AC:L/Au:N/C:N/I:P/A:P- Weakness (CWE)
- CWE-264
- EPSS score
- 2.9% (87th percentile)
- In CISA KEV
- No
- In EU EUVD
- Yes (EUVD-2010-3493)
- Published
- August 22, 2012
- NVD last modified
- June 16, 2026
- Status
- Modified
EU Vulnerability Database (EUVD)
This vulnerability is also tracked by ENISA as EUVD-2010-3493 in the EU Vulnerability Database. Last updated in EUVD on September 16, 2024.
View on the EU Vulnerability DatabaseAffected products
- symantec / norton antivirus
References
Last updated September 17, 2026 · Source: NVD, CISA KEV, FIRST.org EPSS
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