CVE-2010-3476
MEDIUM · CVSS 5.0EPSS 2.5%EU EUVD
Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.
Key facts
- CVSS score
- 5.0 (v2.0)
- Severity
- MEDIUM
- CVSS vector
AV:N/AC:L/Au:N/C:N/I:N/A:P- Weakness (CWE)
- CWE-20
- EPSS score
- 2.5% (85th percentile)
- In CISA KEV
- No
- In EU EUVD
- Yes (EUVD-2010-3474)
- Published
- September 20, 2010
- NVD last modified
- June 16, 2026
- Status
- Modified
EU Vulnerability Database (EUVD)
This vulnerability is also tracked by ENISA as EUVD-2010-3474 in the EU Vulnerability Database. Last updated in EUVD on August 7, 2024.
View on the EU Vulnerability DatabaseAffected products
- otrs / otrs
- otrs / otrs
- otrs / otrs
- otrs / otrs
- otrs / otrs
- otrs / otrs
- otrs / otrs
- otrs / otrs
- otrs / otrs
- otrs / otrs
- otrs / otrs
- otrs / otrs
References
- http://lists.opensuse.org/opensuse-security-announce/2010-12/msg00006.html
- http://otrs.org/advisory/OSA-2010-02-en/(Vendor Advisory)
- http://secunia.com/advisories/41381(Vendor Advisory)
- http://security-tracker.debian.org/tracker/CVE-2010-2080
- http://www.securityfocus.com/bid/43264
- https://exchange.xforce.ibmcloud.com/vulnerabilities/61869
Last updated September 17, 2026 · Source: NVD, CISA KEV, FIRST.org EPSS
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