CVE-2010-3279
HIGH · CVSS 7.6EPSS 1.1%EU EUVD
The default configuration of the CCAgent option before 9.0.8.4 in the management server (aka TSA) component in Alcatel-Lucent OmniTouch Contact Center Standard Edition enables maintenance access, which allows remote attackers to monitor or reconfigure Contact Center operations via vectors involving TSA_maintenance.exe.
Key facts
- CVSS score
- 7.6 (v2.0)
- Severity
- HIGH
- CVSS vector
AV:A/AC:M/Au:N/C:C/I:P/A:C- Weakness (CWE)
- CWE-16
- EPSS score
- 1.1% (65th percentile)
- In CISA KEV
- No
- In EU EUVD
- Yes (EUVD-2010-3278)
- Published
- September 23, 2010
- NVD last modified
- June 16, 2026
- Status
- Modified
EU Vulnerability Database (EUVD)
This vulnerability is also tracked by ENISA as EUVD-2010-3278 in the EU Vulnerability Database. Last updated in EUVD on August 7, 2024.
View on the EU Vulnerability DatabaseAffected products
- alcatel-lucent / ccagent
- alcatel-lucent / ccagent
- alcatel-lucent / omnitouch contact center
References
- http://secunia.com/advisories/41509(Vendor Advisory)
- http://www.alcatel-lucent.com/wps/DocumentStreamerServlet?LMSG_CABINET=Corporate&LMSG_CONTENT_FILE=Support/Security/2010001.pdf(Vendor Advisory)
- http://www.nruns.com/_downloads/nruns-SA-2010-001.pdf
- http://www.securityfocus.com/archive/1/513869
- http://www.securityfocus.com/bid/43340
- http://www.vupen.com/english/advisories/2010/2459(Vendor Advisory)
- https://exchange.xforce.ibmcloud.com/vulnerabilities/61921
Last updated September 17, 2026 · Source: NVD, CISA KEV, FIRST.org EPSS
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